Effective Date: April 1, 2026
Micromarketing ("Micromarketing," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, use our software or services, submit forms, communicate with us, or otherwise interact with us.
1. Scope
This Privacy Policy applies to our website, software, products, communications, and related services (collectively, the "Services").
2. Information We Collect
We may collect the following categories of information:
Information you provide directly
- Name
- Email address
- Phone number
- Company name
- Billing and payment information
- Account credentials
- Project details, request details, files, and messages you send us
- Information submitted through contact forms, chat widgets, support requests, surveys, or booking forms
Information collected automatically
- IP address
- Browser type
- Device information
- Operating system
- Referral URLs
- Page views and click activity
- Session activity and timestamps
- Approximate geolocation derived from IP address
- Cookies and similar tracking technologies
Communications and support information
- Email correspondence
- SMS or phone interaction records
- Voicemail records where applicable
- Chatbot interaction logs
- Support history
- Call scheduling or meeting details
Analytics and replay information
We may use analytics, pixels, tags, heatmaps, session replay tools, and similar technologies to understand how visitors interact with our Services, improve performance, troubleshoot issues, and support marketing efforts.
3. How We Use Information
We may use personal information to:
- Provide, operate, maintain, and improve the Services
- Respond to inquiries and provide customer support
- Create proposals, contracts, invoices, and accounts
- Process payments and manage billing
- Communicate with you about Services, support, updates, and transactions
- Send marketing communications where permitted by law or based on your consent
- Personalize content, website experiences, and advertising
- Monitor usage, detect abuse, prevent fraud, and protect security
- Analyze performance, fix bugs, and improve our products and services
- Comply with legal obligations and enforce our agreements
4. Communications and Consent
If you provide your contact information, we may send you service-related or transactional messages, such as replies to inquiries, onboarding messages, invoices, reminders, security notices, or account updates.
If you separately opt in, we may send marketing communications, including promotional emails, SMS messages, or other outreach methods you specifically authorize. Consent is not a condition of purchase, and you may opt out of marketing communications as described in the relevant message or by contacting us.
5. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies to remember preferences, understand site usage, measure marketing performance, and improve user experience.
You can control cookies through your browser settings. Disabling cookies may affect certain site features.
6. How We Share Information
We may share information with:
- Service providers that help us host, operate, secure, analyze, support, market, or improve the Services
- Payment processors and billing providers
- Communication and messaging providers
- CRM, automation, scheduling, analytics, advertising, and customer support platforms
- Professional advisors such as lawyers, accountants, and insurers
- Government authorities or other parties when required by law or necessary to protect rights, safety, or property
- A buyer, investor, successor, or affiliate in connection with a merger, acquisition, financing, reorganization, or sale of assets
7. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Choices
- You may opt out of marketing emails by using the unsubscribe link in the message
- You may opt out of SMS marketing by replying STOP where supported
- You may contact us to request updates or corrections to your information
- You may adjust your browser settings to limit cookies or tracking technologies
10. State Privacy Rights
Depending on where you live, you may have rights regarding access to, correction of, deletion of, or limitation on certain uses of your personal information. To submit a privacy request, contact us using the information below. We may need to verify your identity before processing a request.
11. Children’s Privacy
Our Services are not directed to children under 18, and we do not knowingly collect personal information from children.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, tools, or services. We are not responsible for the privacy, security, or content practices of those third parties.
13. International Users
If you access our Services from outside the United States, you understand that your information may be transferred to and processed in the United States and other countries where our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Your continued use of the Services after the updated Privacy Policy becomes effective indicates your acceptance of the revised policy.
15. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
Micromarketing
Palm Beach County, Florida, USA
support@micromarketing.dev
https://www.micromarketing.dev
(561) 292-0300